The Driver Subscriber Agreement outlines the terms and conditions you agree to when subscribing to our platform. It covers important information about ride offers, subscription fees, and cancellation policies.
2. How long does the approval process take?
The approval process typically takes 1-2 business days. Our team reviews your documents to ensure everything meets our requirements, and you will be notified as soon as your profile is approved.
3. Are ride offers guaranteed?
No, ride offers are not guaranteed. As we are in the early stages of building our driver community, ride offers may be limited and can vary based on demand.
4. What happens if I want to cancel my subscription?
You can cancel your subscription at any time. Simply go to your App Profile > My Subscription > Cancel. Please note that cancellation will stop future charges, but you will retain access until the end of your current billing cycle.
5. Will I be charged for the subscription if I don’t receive ride offers?
Yes, the subscription fee is charged regardless of the number of ride offers you receive. The fee supports the development of the platform and the driver community.
6. Who can I contact for support?
You can contact customer support by logging into the app and going to your profile chat. Leave a message there, and our support team will reach out to you..
7. How will I be informed about updates?
We will communicate updates, new features, and important information via notifications in the app and through email. Please ensure your contact details are up to date.
**1. What is the minimum withdrawal threshold for drivers on the platform?**
The minimum withdrawal threshold for drivers on our platform is $100. This means that drivers must accumulate at least $100 in earnings before they can request a withdrawal.
**2. Why is there a minimum withdrawal threshold?**
The minimum withdrawal threshold of $100 is in place to optimize our payment processing system and reduce transaction costs associated with smaller withdrawals. It encourages drivers to accumulate earnings over time, promoting financial responsibility and efficiency.
**3. Can I withdraw funds before reaching the minimum withdrawal threshold?**
No, drivers must reach the minimum withdrawal threshold of $100 before they can request a withdrawal. This policy ensures that withdrawals are processed efficiently and minimizes transaction costs for both drivers and the platform.
**4. How often can I request a withdrawal once I reach the minimum threshold?**
Once you reach the minimum withdrawal threshold of $100, you can request a withdrawal at any time. However, please note that withdrawals are subject to processing times and may take several business days to complete.
**5. Are there any exceptions to the minimum withdrawal threshold?**
The minimum withdrawal threshold of $100 is strictly enforced for all drivers on the platform. Exceptions to this policy are not granted under normal circumstances.
**6. Can I track my earnings progress towards the minimum withdrawal threshold?**
Yes, drivers can monitor their earnings progress towards the minimum withdrawal threshold within the driver dashboard on the platform. The dashboard provides real-time updates on earnings, making it easy to track progress.
**7. Will the minimum withdrawal threshold change in the future?**
While the minimum withdrawal threshold is subject to periodic review, any changes to the threshold will be communicated to drivers in advance. The current threshold of $100 will remain in effect until further notice.
**8. How can I provide feedback or seek clarification on the minimum withdrawal threshold?**
If you have any feedback or require clarification regarding the minimum withdrawal threshold or any other aspect of our platform's policies, please contact our support team for assistance. We're here to ensure that your experience on our platform is transparent and satisfactory.
Yes, you can cancel your subscription at any time. However, please note that the subscription fee is non-refundable, so cancellation will not result in a refund. If you wish to cancel your subscription, please contact our support team for assistance.
You can find the full terms and conditions for our Driver Subscription Plan on our website. These terms outline the details of the subscription, including non-refundability of the subscription fee and other important provisions. Please review them carefully before subscribing.
No, subscription plans do not renew automatically. Upon expiration of the subscription period, drivers must actively renew their subscription to continue accessing our platform's services.
Unfortunately, the subscription fee is non-refundable. This policy applies regardless of usage or satisfaction with the service. We encourage you to assess your needs and the benefits of the subscription before making a commitment.
If you're subscribed to our Driver Subscription Plan but don't receive sufficient travel offers, please note that the subscription fee is non-refundable. While we strive to provide ample opportunities, we cannot guarantee constant offers due to factors such as market demand or technical issues. Rest assured, we continuously work to maximize opportunities for all our drivers.
No, direct withdrawal to a bank account is not supported at the moment. However, you can initiate a withdrawal request, and the process typically takes up to a week. Please ensure your withdrawal details are accurate to avoid any delays in processing.
If your app wallet balance is insufficient when a rider chooses to pay in cash, you won't be able to complete the ride. It's essential to maintain a minimum balance to ensure smooth transactions when dealing with cash payments.
You can easily top up your app wallet by accessing the wallet section in the app. There, you'll find options to add funds using various payment methods such as credit/debit cards, bank transfers, or other supported payment options.
Yes, when a rider pays digitally through the app, there is no need for a wallet balance. The app will automatically process the payment, and you can complete the ride without having funds in your app wallet.
The minimum balance in your app wallet is required when a rider chooses to pay in cash at the end of the ride. This ensures that you, as a driver, have sufficient funds to complete the transaction without relying on physical cash.
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