Terms of Use — Pickup
Effective Date: 8 July 2025
Website: https://www.pickup.be
Contact: support@pickup.be

1. Acceptance of Terms
By accessing or using the Pickup app or website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use our services.

2. Description of Service
Pickup is a ride-hailing platform that connects riders with drivers.
We provide access to request or accept rides through our mobile application or website.

3. Eligibility
To use Pickup, you must:
Be at least 18 years old (or meet legal age in your country)
Register with accurate personal information
Have the legal right to use the app in your country

4. User Accounts
You are responsible for keeping your account secure.
You agree not to share your login details with others.
You must notify us immediately if you suspect unauthorized use of your account.

5. Payments
Riders agree to pay all applicable ride fees via our payment provider (Stripe).
Drivers receive payouts after completing rides, subject to our payment terms.
Pickup is not responsible for fees imposed by your bank or payment service.
6. User Conduct
You agree to:
Use the app lawfully
Treat drivers and riders with respect
Not engage in fraud, harassment, or abuse
Not attempt to damage or disrupt the platform
Pickup reserves the right to suspend or delete any account that violates these rules.

7. License and Restrictions
Pickup grants you a limited, non-exclusive, non-transferable license to use the app.
You may not:
Copy or modify the app
Use it for commercial resale
Reverse-engineer or attempt to access the source code

8. Third-Party Services
We may integrate third-party services like Firebase, Stripe, and Google Maps.
Your use of these services is subject to their terms.

9. Limitation of Liability
Pickup is not liable for:
Loss or damage from use of the app
Delays, cancellations, or disputes between riders and drivers
Technical errors or service interruptions
Use of the platform is at your own risk.

10. Termination
We may suspend or terminate your access to Pickup at any time if you breach these Terms.

11. Changes to Terms
We may update these Terms from time to time. Continued use of the service after changes means you accept the new terms.

12. Governing Law
These Terms are governed by the laws of Belgium. Any disputes will be handled in the courts of Belgium.

13. Contact
For questions or concerns, contact us:
Email: support@pickup.be